All orders over $100 are shipped free of charge throughout Australia and New Zealand. Orders less than $100 incur a shipping fee of $7.00. Orders requested to be dispatched as express incur a $12.95 cost irrespective of order size.
When will I receive my order?
You will receive an email when your order is shipped, which will include the delivery method and estimated time. Sometimes if your order contains several items we may not be in stock of all of them. It could be title not yet published, or we are waiting on more stock. We will advise you which item and an approx. delivery
How long will it take to get my order?
If the item is in stock then we would normally dispatch from our warehouse in 2-3 business days. The approximate delivery times for standard delivery are (these may take longer during busy periods eg, Christmas):
1-2 business days Sydney
2-4 business days Melbourne/Brisbane
3-5 business days Adelaide
5-7 business days Perth/Hobart/Darwin
Please note: rural areas may take an extra day
New Zealand: 3-4 working days after dispatch
Pacific Islands: 4-5 working days after dispatch
Please note, Woodslane uses regular Australia Post for parcel delivery and therefore we rely on their processes and delivery times to your chosen destination once the parcel has left our warehouse. We cannot make any guarantees on Australia Post's behalf.
For urgent orders you may elect to use an express delivery service at the checkout process. Delivery is generally overnight to main centres, although you should allow two days, particularly at peak times like Christmas. Smaller country areas may take an extra day. Please note, a signature is usually required upon delivery. However, to avoid a delay in receiving your order if no one is likely to be home, the parcel can be authorized to be left without a signature at the front door.
Please check express delivery times outside major centres with customer service.